Privacy Policy
Last updated: April 16, 2025

1. Data Controller
Entity: Sincronada S.L.
Tax ID (CIF): B72877376
Address: Lubina 230, Torre-Pacheco, Murcia, Spain, 30709
Email: info@sincronada.es

2. Definitions

• Data Controller: The entity responsible for determining the purposes and means of processing your personal data.
• Processing: Any operation performed on personal data, such as collection, storage, or deletion.
• Consent: Your explicit agreement to the processing of your data, given by actively checking the box in the contact form.

3. Personal Data We Collect
We collect the following personal data through our website:

• Name
• Company name
• Email address

This information is obtained when you complete and submit our contact form. All fields marked as required must be filled out to process your inquiry.

4. Purpose of Processing
The data provided will be used solely for:

• Responding to inquiries or requests submitted through the contact form.
• Maintaining commercial communication related to our services, with your consent.

5. Legal Basis
The legal basis for processing your personal data is the explicit consent you provide by actively checking the appropriate box in the contact form. This consent ensures compliance with GDPR requirements.

6. Data Recipients
Your data may be stored or managed through third-party services, such as:

• Google LLC: We use Google Forms and Google Workspace to manage contact forms and email communications. Google adheres to the EU-U.S. Data Privacy Framework and implements robust security measures.

We do not share your data with third parties unless required by law.

7. International Data Transfers
If international data transfers occur, they will comply with the General Data Protection Regulation (GDPR) through mechanisms such as Standard Contractual Clauses (SCCs) approved by the European Commission or other recognized frameworks. Compliance is regularly monitored to ensure ongoing protection.

8. Your Rights
You have the right to:

1. Access your personal data.
2. Request the correction of inaccurate data.
3. Request the deletion of your data when no longer necessary.
4. Request the restriction of data processing.
5. Object to the processing of your data.
6. Request the portability of your data.

To exercise these rights, email us at info@sincronada.es, including a copy of your valid ID for verification.

9. Data Retention
We retain your personal data for six months after resolution of inquiries submitted through the contact form, or longer if required to fulfill legal obligations or determine liabilities related to processing activities.

10. Security Measures
We implement appropriate technical and organizational measures, including:

• Data encryption using standards like AES-256.
• Secure communication protocols such as HTTPS and TLS.
• Regular vulnerability assessments.

11. Right to File a Complaint
If you believe your rights have not been respected, you may file a complaint with the Spanish Data Protection Agency (AEPD):

• Website: www.aepd.es
• Address: C/ Jorge Juan, 6, 28001 – Madrid, Spain